At PickledWatermelonCandy, we hope that every customer can enjoy the delightful experience brought by our ice cream block snacks. Due to the special nature of the product being a frozen food, we do not accept return or exchange requests for the time being.

However, if you order a damaged during the transit, melt severe or received goods are not in conformity with the order, please in 24 hours after receiving the parcel contact us by email fan@pickledwatermeloncandy.com, and attach relevant pictures and order information. We will provide you with a refund or re-delivery service after verification.

We value every customer's feedback. Any questions are welcome to be communicated with us at any time. PickledWatermelonCandy promises to handle every order with care, allowing you to enjoy every cool and sweet piece with peace of mind!